Frequently Asked Question
What is Best food caterer?
Best food caterer is a catering platform that specializes in party sets, mini buffets and bentos. Despite that being our speciality we are not neglecting other aspects of a well planned party. We also have other event services such as table and chair rental, balloon setup as well dessert options.
Do you guys do self-collection?
We do not do self-collection. We deliver all orders to our customer’s venue to make things easy.
Do you guys do buffet setup?
We specialize in party sets , mini buffets and Bentos but if the case arises where buffet setup is required we are able to cater to your needs. Buffet catering can be done for orders with min 50 pax. Subjected to availability. Feel free to drop us an email at [email protected] or contact us at 6460 4004.
If I have questions about my order, who should I get in touch with?
You can drop us a call at 6460 4004, and our catering specialist will handle your issue or you can drop us an email at [email protected] and we will get back to you as soon as possible
What is a drop-off delivery?
Drop-off deliveries are catering with no setup. We will pack the food in disposable containers and aluminium trays. Ideal for parties with limited space.
What are the food portions like?
Food portions vary for the type of catering you have ordered. But we assure you that Best food caterer packs the food with a little bit more for all of our customers cause we are certain that a single serving of our food is never enough.
Are disposable cutleries and napkins provided?
Yes, they will be provided for all orders made with Best food caterer. We will provide plates, serviettes , cutlery, and cups.
How much is the delivery fee?
Delivery charges are fixed at $40 for drop-off delivery. For buffet orders delivery will be at $80 with a min order for 60 pax. Additional charges for delivery to Jurong island/CBD/Sentosa applies.
My venue has no lift landing. Is there an additional fee?
Yes, we charge a surcharge for venues with no lift landing. $50 for each level as our staff will have to carry the food up to the venue.
How many days in advance must I place my order?
We urge customers to place orders at least a week before to ensure that we have sufficient time to cater to your orders taking into consideration the volume of orders we have along with logistic planning. As for festive orders, we urge customers to place an order at least 10 days before your event. Do enquire with us if you need to place an urgent order and we will get back to you regarding availability.
Can I make changes after ordering?
Yes you can. Changes can be made 4 days before the date of delivery.
What if I need to cancel my order?
No refund will be given.
How do I make a deposit for my order?
You can make a bank transfer to DBS Current Account 0720018923 or you can PAYNOW to our Unique Entity Number is 201822199H [Please provide your Order Date & Name in the reference].
How do I make the balance payment?
You can make a bank transfer to DBS Current Account 0720018923. Or you can PAYNOW to our Unique Entity Number is 201822199H [Please provide your Order Date & Name in the reference].